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<24 hours
Response Time
10,000+
Users Helped
98%
Satisfaction Rate
99.9%
Issues Resolved
Technical Support
Issues with tests, login, or platform functionality
Usually within 6 hours
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Billing, refunds, and subscription-related queries
Usually within 2 hours
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Questions about test content, syllabus, or exam patterns
Usually within 12 hours
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Get in Touch
Email Support
support[at]mocknest.inFor all inquiries and support
Business Hours
Monday - Saturday9:00 AM - 6:00 PM (IST)
Location
Hyderabad, TelanganaServing AP & TS aspirants
Grievance Officer
grievance[at]mocknest.inComplaints resolved within 30 days (DPDP Act 2023)
Our Support Promise
- • Response within 24 hours (usually much faster)
- • Dedicated support for premium subscribers
- • Technical issues resolved with priority
- • Friendly, knowledgeable team
- • Follow-up until your issue is resolved